
Refund and Return Policy
Effective Date: February 19, 2025
At PartyTopic, we are committed to ensuring customer satisfaction with our premium men’s business fashion products. If you are not completely satisfied with your purchase, our refund and return policy provides a hassle-free process. Please read the following terms carefully.
1. Return Eligibility
We accept returns and exchanges under the following conditions:
Items must be returned within 30 days from the date of purchase.
Items must be unused, unwashed, and in their original condition with all tags and packaging intact.
Sale items, gift cards, and customized products are not eligible for return or refund.
2. Return Process
To initiate a return, please follow these steps:
Contact Us – Email info@partytopic.xyz with your order number, reason for return, and supporting photos if applicable.
Receive Return Authorization – Our team will review your request and provide return instructions.
Ship the Item – Return the product to our warehouse at the provided address. Customers are responsible for return shipping costs unless the item is defective or incorrect.
Inspection & Refund – Once received, we will inspect the item and process your refund within 5-7 business days to the original payment method.
3. Exchanges
We offer exchanges for different sizes or colors of the same item. Please indicate your preferred exchange option when contacting our support team. Exchange requests must be made within 30 days of purchase and are subject to product availability.
4. Refunds
Refunds will be issued to the original payment method.
Shipping fees are non-refundable, except in cases of defective or incorrect items.
If your return does not meet the eligibility criteria, we reserve the right to deny the refund.
5. Damaged or Defective Items
If you receive a defective or incorrect item, please contact us at info@partytopic.xyz within 7 days of receiving your order. Provide clear photos of the issue for a swift resolution. We will cover return shipping costs for defective or incorrect items.
6. Non-Returnable Items
The following items cannot be returned or refunded:
Clearance or sale items
Gift cards
Personalized or custom-made products
Items without original packaging or tags
7. Contact Information
For any questions regarding returns and refunds, please reach out to us:
Street: 2946 Ward Road, White Plains, New York
Phone: 914-971-6545
Email: info@partytopic.xyz
Website: https://partytopic.xyz/